Last updated — April 2026

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the website located at citrin.co, along with any related subdomains, pages, features, and services (collectively, the “Site”) operated by **Citrin Holdings** (“Citrin,” “we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, do not access or use the Site.

These Terms apply to all visitors, users, and others who access or use the Site, including without limitation job applicants, employees, customers, vendors, and members of the general public.

2. Services Provided

The Site provides information about Citrin Holdings’ businesses, including our automotive hospitality services, parking services, and employment opportunities. The Site may also provide access to career application portals, customer communication features, and other tools that support our business operations.

Citrin Holdings reserves the right to modify, suspend, or discontinue any portion of the Site at any time without notice.

3. Eligibility

You must be at least 18 years old to use most features of the Site. Minors aged 16 and older may submit employment applications through the Site or a linked careers portal, subject to applicable federal and state child labor laws and any additional requirements Citrin Holdings may impose. The Site is not intended for use by children under 13.

By using the Site, you represent and warrant that you meet the applicable age requirement and that all information you provide is accurate, current, and complete.

4. Permitted Use

You agree to use the Site only for lawful purposes and in a manner consistent with these Terms. You agree not to:

• Use the Site in any way that violates any applicable federal, state, local, or international law or regulation
• Impersonate any person or misrepresent your affiliation with any person or entity
• Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any part of the Site, the servers on which the Site is hosted, or any server, computer, or database connected to the Site
• Use any automated means (including robots, spiders, scrapers, or similar tools) to access the Site for any purpose without our prior written consent
• Introduce viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful

5. Employment Applications

If you submit an application for employment through the Site or a linked careers portal, you represent that the information you provide is truthful, accurate, and complete. Citrin Holdings reserves the right to verify any information submitted, to withdraw any offer of employment based on inaccurate or incomplete information, and to terminate employment for the same reasons.

Submission of an application does not create any obligation on the part of Citrin Holdings to interview, hire, or respond to the applicant. Citrin Holdings is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected class.

6. SMS / Text Message Communications

If you provide your mobile phone number to Citrin Holdings and affirmatively consent to receive text messages, your use of our SMS program is also governed by our [SMS Messaging Terms & Conditions](https://citrin.co/sms-messaging-terms). Message and data rates may apply. Reply STOP to opt out at any time.

7. Intellectual Property

All content on the Site, including text, graphics, logos, images, photographs, audio clips, video clips, data compilations, and software, is the property of Citrin Holdings or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may view, download, and print content from the Site solely for your personal, non-commercial use, provided that you do not modify the content and that you retain all copyright and other proprietary notices. Any other use, including reproduction, modification, distribution, transmission, republication, display, or performance, is strictly prohibited without our prior written permission.

“Citrin,” “Citrin Holdings,” the Citrin logo, and any related names, logos, product and service names, designs, and slogans are trademarks of Citrin Holdings or its affiliates. You may not use these marks without our prior written permission.

8. Third-Party Links

The Site may contain links to third-party websites or resources. These links are provided for your convenience only. Citrin Holdings does not control, and is not responsible for, the content, privacy policies, or practices of any third-party website or resource. Your use of any third-party website or resource is at your own risk.

9. Privacy

Your use of the Site is also governed by our [Privacy Policy](https://citrin.co/privacy-policy), which is incorporated into these Terms by reference.

10. Disclaimers

THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES MADE AVAILABLE THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. CITRIN HOLDINGS DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

Citrin Holdings does not warrant that the Site will be uninterrupted, secure, or free of errors, viruses, or other harmful components. Citrin Holdings makes no warranty as to the accuracy, completeness, currency, or reliability of any content on the Site.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL CITRIN HOLDINGS, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, USE, OR GOODWILL) ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SITE, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CITRIN HOLDINGS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12. Indemnification

You agree to defend, indemnify, and hold harmless Citrin Holdings and its affiliates, and their respective officers, directors, employees, agents, and licensors, from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Site.

13. Governing Law and Venue

These Terms and your use of the Site are governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict-of-law principles. Any legal action or proceeding arising out of or relating to these Terms or the Site shall be brought exclusively in the state or federal courts located in Franklin County, Ohio, and you consent to the personal jurisdiction of those courts.

14. Changes to These Terms

Citrin Holdings may update these Terms from time to time. Material changes will be posted on this page with an updated “Last updated” date. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

Contact

Questions about these terms:

Citrin Holdings
Email: info@citrin.co
Phone: (614) 494-8365
Address: 175 S. Third St., Suite 200, Columbus, OH 43215