Our team is the key to our business. Ready for your new gig?
Interested in mobility programs like Valet Pick up/Drop off?
Meet your comprehensive service team
With a record of 100% Dealer Client CSI Increases, our porter, shuttle driver, valet, and service drive management brings “5-Diamond” hospitality standards to auto dealerships and dealer groups around the U.S. From luxury brands to high-volume domestics, we have experience in all different sizes, brands, and different types of dealerships.
What You Can Expect
We go to extreme lengths to attract, qualify, interview, hire, and manage a wide variety of positions for our auto dealer clients across the country.
Not only will your dealership benefit from our proprietary hiring model that yields consistently great people and immediately eliminate staffing issues, but our Ops team will also work with you to develop a tailored operation plan to enhance the customer experience, support your team, and help improve the overall efficiency of your department. All of our attendants are managed by our working, on-site Team Leader to ensure each function – whether it’s maintaining an orderly service drive, providing in-lane services like alignment checks & damage inspections, ensuring your techs receive inbound vehicles promptly, dispatching shuttle runs, operating the service wash, managing your loaner fleet, ensuring speed of delivery, and more – is consistently executed properly.
Risk Management: We’re the only automotive hospitality company to offer a fully-insured team—from shuttle drivers to off-site customer delivery valets—ensuring 100% coverage in every customer service scenario and liability for damage or worker’s compensation. This is an added layer of protection and significantly reduces your overall exposure to risk.
You’re car sales and service professionals. We’re hospitality professionals. Let us make you look like both with less stress.
The Benefits
ROI Impact
We’re here to maximize profitability of each department we’re assigned to, help improve customer retention, reduce your overhead costs, and most importantly, give you peace of mind.
Performance Measurements
Contact Us
Hospitality | noun | [hos·pi·tal·i·ty]:
Service
Friendly, helpful, highly organized, and sustainable service that fosters long term partnerships
Safety
Technology
Our team interacts daily with industry-leading software providers like CDK, XTime, My Dealer Lot, RedCap, Hunter Quick Align, and more to maximize the value we provide our clients
Expect More
Our Clients
What Clients Say
Colliers International
“It is my pleasure to recommend Citrin for their exceptional skills, and customer relations capabilities in servicing any of your parking needs. I am very pleased with their ability to resolve complex issues and overcome daily challenges for a busy high-rise office building, while never losing focus of putting the customer first. The attendants are consistently polished and professional and choosing this company for our parking needs was one of the best decisions I have made all year.”
Tracey Sanok
Property Manager
Job Opportunities
Citrin is always on the hunt for honest, committed, and ambitious talent. Join our positive team environment ripe with career growth opportunities.
About Citrin
Citrin is an automotive valet, porter, and employee management leader that offers operational stability through innovative hiring, training, & more that feel in-house by aligning to your philosophies and mission.
Contact
Corporate Office
info@citrin.co
6500 Emerald Pkwy Suite 385
Dublin, OH 43016
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We offer jobs starting at market competitive rates with opportunities for advancement and bonuses. All while being respected, heard, valued and supported.