Citrin Connect dispatch technology in use at a dealership
Citrin Connect dispatch technology in use at a dealership
Citrin Connect dispatch technology in use at a dealership
Citrin Connect dispatch technology in use at a dealership
Citrin Connect dispatch technology in use at a dealership
Citrin Connect dispatch technology in use at a dealership
Citrin Connect dispatch technology in use at a dealership
Citrin Connect dispatch technology in use at a dealership
Citrin Connect dispatch technology in use at a dealership
Citrin Connect dispatch technology in use at a dealership
Citrin Connect dispatch technology in use at a dealership
Citrin Connect dispatch technology in use at a dealership
Citrin Connect Dispatch Technology

Every task, every car, every shift — visible in real time.

Most staffing partners give you people. Citrin gives you people plus the operating system that runs them. Citrin Connect manages every workflow on your drive through one app — advisors request tasks from their desk, our team executes, and your managers see everything: what’s been requested, who owns it, where every car sits, and how the team is performing.

A Citrin site leader coordinating dispatch — placeholder

One app runs the whole operation.

Citrin Connect was built for the pace of a dealership service drive. Every workflow is managed through the app, so nothing depends on a radio call, a sticky note, or a walk across the drive — and nothing gets lost between a request and its completion.

  • Staff scheduling and labor management — the right coverage for every hour, with labor tracked against real demand
  • Task dispatching for advisors — request any task without leaving your desk and watch its status until it’s done
  • Real-time car location tracking with parking diagrams — no more hunting the lot for a customer’s vehicle
  • A built-in messaging platform that keeps the entire team coordinated
  • Incident tracking — every event documented, time-stamped, and reportable
  • Complete workflow visibility — every dealership need and every Citrin team member’s productivity in one place
A Citrin team member updating a task in Citrin Connect — placeholder

Why dealers notice the difference

Citrin Connect comes standard with every Citrin team. There’s no software fee, no hardware to buy, and no IT lift for your store — and it works alongside the dealer systems you already run.

  • Advisors stay on revenue work — requesting a task takes seconds, and the status is always one glance away
  • Nothing slips — every request has an owner, a status, and a timestamp from open to done
  • Accountability comes standard — productivity reporting shows exactly what your Citrin team delivers every shift
  • Fewer surprises — incidents are documented the moment they happen, with a clear record your managers can pull anytime

From dealers who made the switch.

Questions from service directors and dealer GMs.

No. Citrin Connect comes standard with every Citrin team. There are no software fees, no hardware to purchase, and no per-seat licensing — the technology is part of how we run your operation.

No — it works alongside them. Citrin Connect manages the workflow of your Citrin team, and we have deep integration experience with the platforms dealers already run, including MyKaarma, RedCap, Xtime, Clutch, CDK, Dealerware, and TSD.

From the app, in seconds. An advisor can request any task — a wash, a pull-up, a shuttle run, a loaner swap — without leaving their desk, and they have visibility on its status from the moment it’s requested until it’s done.

Real-time and historical. Managers see every open request and its status, real-time car locations on parking diagrams, staff scheduling and labor against demand, team productivity by shift, and a documented log of any incidents.

See Citrin Connect in action.

No long-term contracts. No pitch deck, no pressure, just a 15-minute conversation.

Book a 15-Minute Call