Car Wash Teams
The last impression your customer takes home.
The service wash is the last thing your customer sees before they drive off — and across the industry, dealerships only complete it consistently about 45% of the time. A skipped or rushed wash shows up directly in your survey scores. We staff and manage your wash operation so every RO goes out clean and on time — without pulling your techs or porters off task to cover the bay.
Tailored to your brand standards
Whether it’s a customer vehicle or a loaner, cleanliness is a reflection of your team and your store. Our team makes sure every vehicle leaves the drive in pristine condition, even when volume spikes well beyond the average day.
Our comprehensive wash program includes:
- A custom program built to your standards or the manufacturer’s criteria
- A tailored training program covering chemical handling and use
- Attendant certification through our in-house training program
- Cross-trained attendants working as a team to maximize peak-time output
- Multiple levels of quality control
- Seasonal staffing increases and reductions to match volume
Why it works
- Protects CSI and avoids costly service delays and poor surveys
- Consistent completion — every vehicle, every time, not 45% of the time
- Frees your techs and porters to stay on revenue-producing work
From dealers who made the switch.
Questions from service directors and dealer GMs.
We maintain bench coverage and manage all scheduling in-house. When someone calls off, we fill the gap — you do not get a phone call asking you to figure it out. Absorbing turnover and coverage issues is a core part of our model.
Citrin employs every team member directly. We handle payroll, workers’ compensation, benefits, tax compliance, and HR management. Your dealership gets the team without the liability, the paperwork, or the management overhead.
No. Citrin operates month-to-month. We earn your business every day. If the service is not working for you, you can end the relationship without penalty. Most of our dealer clients have been with us for years — not because they have to be, but because the team delivers.
Contact us for a no-cost analysis of your wash operation.
No long-term contracts. No pitch deck, no pressure, just a 15-minute conversation.
Book a 15-Minute Call