Services For All Automotive Drives
Start Where You Need Us Most. Every program is built around the specifics of your operation, your volume, and your budget.
Our Services
We handle the people. You keep your focus on the numbers that matter — CSI, absorption, and revenue per RO.
Service Drive Management
The service drive is the hub of your department — and we ensure it's professionally managed from end-to-end. From customer greeting and vehicle intake to lot flow, transportation coordination, and everything in between, our team keeps the drive running so your advisors and managers stay focused on production.
Learn about service drive teams
Valet Pick-Up & Delivery (PDEL)
PDEL is a logistics-heavy operation most dealers don't have the bandwidth to manage internally. We handle the drivers, coordination, and on-site management to run a program that actually scales — without adding operational complexity to your team.
Learn about valet services
Car Wash Teams
The service wash is the last impression your customer takes home — and most dealerships only complete it consistently 45% of the time. We staff and manage your wash operation so every RO goes out clean, on time, and without pulling your techs or porters off task to cover the bay.
Learn about our car wash teams
Quick Lube + Express Management
We staff and manage your express lane operation so your team can focus on higher-RO work. Faster cycle times, quality MPIs on every vehicle, consistent throughput, and no more pulling techs off the main shop floor to cover quick service.
Quick Lube & Express Details
Sales Department Support
Lot organization, inventory management, dealer trades, post-sale detail, and support for your sales floor. The roles that keep your operation running without pulling your salespeople off the lot or your managers out of the tower.
Learn about sales support
Parts Department Support
Shipping, receiving, stocking, and delivery runs handled by trained personnel who understand the pace of a parts operation. Your parts team stays focused on counter sales and advisor support, not staffing shortages.
Learn about parts department support
Recruiting Services
Need to hire for roles outside our scope? We leverage the same recruiting infrastructure that screens thousands of candidates monthly to help you fill hard-to-staff positions.
Learn about recruitment services
Citrin Connect Dispatch Technology
Every Citrin team runs on Citrin Connect — our dispatch and labor-management platform. Advisors request any task and watch its status, managers see real-time car locations on parking diagrams, and you get complete visibility into your dealership's needs and your team's productivity on every shift.
Learn about Citrin ConnectSee how Citrin can work for you.
No long-term contracts. No pitch deck, no pressure, just a 15-minute conversation.
Contact Us Today